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General Information

 

Insurance

Vehicles

All Overland Yukon rentals require customers to agree and accept our Insurance Policy. This policy includes Third Party Liability, Collision and Comprehensive. This insurance also covers customers who cross border and travel into Alaska, USA. For more details, view our Terms & Conditions. 


Equipment

Overland Yukon's equipment is covered under general insurance. Any suspected damage from misuse or negligence may be subject to additional fees, repairs or replacements. 

 

WINDSHIELD

Windshield Coverage is not included in our general insurance policy. Overland Yukon offers additional Windshield Coverage (windshield only) at $3/day. This insurance add-on covers one windshield replacement per trip or up to three rock chips. This coverage is not valid if the damage is related to an accident, unauthorized use or negligence.

 

Guests Belongings

Guest belongings are not covered under any insurance plan from Overland Yukon. Overland Yukon is not liable for any lost, stolen or damaged customer belongings. 

Payment

Deposit

To confirm your reservation, 25% of your booking total is due upon completion of the booking process. For example, if you want to reserve 4 nights ($1,180 at $295/night), to confirm your booking, you must pay a $295 deposit. Your remaining balance is due one week prior to your trip.

 

Payment

Full payment must be made one week prior to your booking. This cost would be the full amount minus your booking deposit. Using the above example, one week prior to your trip, $885 is due. If this amount isn't paid, customers risk losing their booking. 

 

Cancellations & Refunds

No cancellation fees apply up to 30 days prior to the pick-up date and a full refund of the deposit will be made upon request. Cancellations within 30 days of pick-up will be charged the full amount of the deposit. Cancellations within one week will be charged 100% of the rental cost. No refunds can be given for early returns. All cancellations must be submitted by email to Overland Yukon.

 

Damage Deposit

Each rental requires a damage deposit of $2,500.00. A credit card is required at the time of vehicle pick-up to perform this transaction and it will be taken in the form of a pre-authorization. It is the Customer's responsibility to ensure that their credit limit will accept this size of pre-authorization. No refund will be given at the time of pick-up if a suitable card is not presented.

 

Frequntly Asked Questions

Q: Do I require an international drivers license?

A: All foreign tourists are required to have a valid driver's license from their home country. If the drivers license is not in English then we require an international drivers license.

 

Q: What is the minimum reservation time?

A: The minimum rental period is four nights. There is no maximum rental period.

 

Q: Can I pick up or return the vehicle at a later time than specified?

A: Yes; Early pick-up (before 10AM) is possible for $150. Late drop-off (after 5PM) is possible for $150. Both are subject to availability and must be agreed upon prior to picking up your vehicle.

 

Q: How much of a reservation deposit is required?

A: A reservation deposit equal to 25% of the invoiced total is required to confirm your booking. This will be calculated during the booking process. 

 

Q: Can I rent the vehicle one way?

A: Overland Yukon will entertain one-way rental proposals only prior to renting the Vehicles for an agreed upon rate which compensates for the transit costs and the loss of revenue while the vehicle is unable to be rented.

 

Q: Does the rental include a satellite phone?

A: No. Satellite phones can be rented from one of our northern partners. Please let us know you will require one at the time of booking and we can coordinate the logistics to ensure you have one reserved for your trip. 

 

Q: Are animals allowed?

A: No. Overland Yukon does not allow animals in the vehicles or roof top tents. 

 

Q: How old do I have to be to drive the vehicle?

A: Driver's must be 21 years of age and the driver’s license cannot be a learner’s, novice or similarly restricted license. The license must have been held for at least one year and be valid for the whole length of the rental.

 

Q: Can the vehicles be driven into the US?

A: Yes. Please notify us if you chose to cross the border to ensure a seamless border crossing. 

 

Q: Can I get picked up from the airport or my hotel?

A: Yes. Please contact us ahead of time and let us know you require a pick up. We will coordinate a pick-up and drop-off for you. 

 

Q: Do I have to pay tax?

A: Yes, the Yukon requires a 5% GST (Goods & Services Tax) on all purchases whether you are a local or tourist.

 

Q: How far can I drive the vehicle? Am I limited on the amount of distance I can drive each day?

A: You may drive the vehicle as many KM's as you would like; however, each rental includes 200KM's per day. If you use more than 200KM per day, each additional KM driven over that allotment will be charged at $0.40/KM. 

 

Q: If I have a 4 day rental and I drive 100KM day one, 400KM day two, 0KM day three and 100KM day four, do I have to pay additional distance charges?

A: No. The total rental period is 4 days, giving you 200KM per day. This creates a total of 800KM over the four days. This example only uses 600KM. 

 

Q: Do I need a camping permit?

A: Yes, a government issued permit is required to stay at Yukon Government campgrounds. These can be purchased from us upon vehicle pick up or self-register at each campground with $12/night cash or check when you arrive. 

 

 

 

 

 


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