Terms & Conditions

Terms & Conditions Overview

Entire Agreement

The Rental Agreement, these Terms & Conditions, the Insurance Terms, and any related booking confirmations, invoices, receipts, acknowledgements, or supporting documents together constitute the entire agreement between the Guest and Overland Yukon Inc.

Definitions

“Guest” refers to the person identified on the Rental Agreement and any authorized drivers. “Vehicle” refers to any Overland Yukon vehicle and associated equipment provided as part of the rental.

Legal Compliance

The Guest shall comply with all applicable laws and regulations governing the driving, parking, storage, transportation, and cross-border movement of the Vehicle, its passengers, and any property transported within it.

Driver Requirements

All drivers must be at least 21 years of age, hold a valid driver’s license for the full rental period, and provide an International Driving Permit if their license is not in English. Only drivers listed on the Rental Agreement may operate the Vehicle.

Authorized Drivers

The Guest remains fully responsible for all acts, omissions, negligence, misuse, and damages caused by any person permitted access to or operation of the Vehicle during the rental period.

Guest Obligations

The Guest shall read and follow all operating instructions, safety precautions, and guidance provided by Overland Yukon Inc. relating to the Vehicle and its equipment. The Guest agrees to exercise reasonable care in safeguarding the Vehicle from theft, loss, misuse, and damage throughout the rental period.

Assumption of Risk

The Guest acknowledges that operating a vehicle and traveling in remote northern environments involves inherent risks, including but not limited to vehicle damage, mechanical failure, wildlife encounters, road hazards, gravel impacts, weather events, delayed emergency response, remote travel conditions, personal injury, and death. The Guest freely accepts and assumes all such risks.

Insurance

Overland Yukon provides insurance in accordance with applicable insurance policies and endorsements. Coverage may include third-party liability, collision, and comprehensive coverage, subject to policy limits, exclusions, deductibles, and applicable law. Insurance coverage may be denied or limited where the Guest breaches this Agreement, misuses the Vehicle, engages in prohibited conduct, or fails to report incidents as required. The Guest remains responsible for all deductibles and any costs not covered by insurance.

Excluded Insurance Losses

The Guest remains responsible for losses not covered by insurance, including but not limited to wear and tear, tire damage, freezing damage caused by neglect, corrosion, rust, mechanical breakdown not caused by insured peril, and any damage excluded under applicable insurance policies.

Security Deposit

A $1,000 security deposit is required at vehicle pick-up and will be held as a credit card payment. This deposit may be applied toward insurance deductibles, vehicle damage, additional mileage, cleaning fees, equipment loss or damage, towing, storage, administrative charges, fines, penalties, and any other outstanding balances. The security deposit is not a limit of liability.

Payment Authorization

The Guest authorizes Overland Yukon Inc. to charge the credit card on file, or any replacement card provided, for all amounts payable under this Agreement, including rental charges, damage charges, additional fees, penalties, post-rental adjustments, and any unpaid balances discovered after vehicle return.

Guest Responsibility

The Guest is responsible for all loss, damage, liability, or expense resulting from negligence, misuse, unauthorized use, breach of these Terms & Conditions, or operation outside permitted use. This includes vehicle damage, third-party losses not covered by insurance, towing, recovery, storage, legal costs where applicable, administrative claim expenses, diminished value where permitted by law, and loss of use where applicable.

Negligence Standard

Negligence includes failure to operate, secure, monitor, or protect the Vehicle with the degree of care expected of a reasonable and prudent driver under similar circumstances.

Improper Use & Negligence

The Guest must operate the Vehicle responsibly and only as intended. Improper use includes, but is not limited to, climbing on the roof, hood, exterior body panels, vents, rooftop tents, awnings, or other components unless specifically designed for that purpose. Any damage resulting from misuse, negligence, abuse, unauthorized handling, or intentional misconduct is the sole responsibility of the Guest and may not be covered by insurance.

Lockouts & Unauthorized Access

In the event of a lockout, the Guest must contact Overland Yukon for assistance. Guests must not attempt to gain entry into the Vehicle by force or by unauthorized means, including climbing onto the Vehicle, removing vents, breaking components, prying doors, or damaging locks. Any resulting damage is the sole financial responsibility of the Guest.

Remote Travel & Risk Acknowledgement

The Guest acknowledges that travel may occur in remote, isolated, gravel, or non-maintained regions where assistance may be delayed and road hazards may be significant. These conditions may involve increased risk of vehicle damage, mechanical strain, tire damage, towing delays, wildlife hazards, and elevated recovery costs. The Guest assumes full responsibility for operating the Vehicle safely in such conditions.

Remote Recovery Costs

Where a Vehicle requires towing, recovery, extraction, winching, transport, or retrieval from remote, non-maintained, restricted-access, seasonal, or inaccessible locations, including off-grid areas, all extraordinary recovery and extraction costs are the responsibility of the Guest unless expressly covered by insurance.

Incident Reporting

All incidents, accidents, thefts, vandalism, or damage involving the Vehicle must be reported to Overland Yukon Inc. as soon as reasonably possible and no later than 24 hours after occurrence. The Guest must provide a written report and police file number where applicable. Failure to report promptly may result in denial or limitation of insurance coverage and full Guest responsibility for resulting losses.

Misrepresentation

Any false statement, concealment, omission of material facts, fraudulent claim, or misleading information provided by the Guest may result in denial or limitation of insurance coverage, termination of the rental, and full financial responsibility for resulting losses.

Vehicle Use Restrictions

The Vehicle must not be operated by unauthorized drivers, by anyone under the influence of alcohol or drugs, in any illegal activity, in races, rallies, towing activities unless approved, off-road beyond permitted routes, or in any manner likely to cause damage. The Vehicle must not be used with doors open, while rooftop tents are unfolded unless stationary and intended for camping use, to transport animals unless expressly authorized, or outside approved territories unless written permission is granted. Any prohibited use may result in denial or limitation of insurance coverage and full financial responsibility for all resulting damages and costs.

Territorial Limits

Insurance coverage applies only within territories expressly approved by Overland Yukon Inc. Travel outside approved operating territories without written authorization may void or limit insurance coverage and result in full Guest responsibility for resulting losses.

Maintenance & Operation

The Guest must operate the Vehicle prudently and monitor warning lights, fluid levels, fuel type, coolant, and tire pressure. The Guest must stop operating the Vehicle immediately if warning indicators suggest potential damage risk. Damage resulting from continued operation after warning signs is the Guest’s responsibility.

Repairs

The Guest shall not undertake or authorize repairs, salvage, modifications, or alterations to the Vehicle without prior written consent from Overland Yukon Inc., except where immediate action is reasonably necessary to prevent further damage and approval cannot practically be obtained. Unauthorized repair costs remain the responsibility of the Guest.

Tire & Mechanical Responsibility

The Guest is responsible for damage resulting from tire punctures, tire failure, improper tire use, incorrect fuel, misuse, overheating, continued operation after warning lights, mechanical abuse, freezing damage caused by neglect, or other preventable mechanical harm.

Windshield and Glass Damage

Windshield, window, skylight, vent, and glass damage are the responsibility of the Guest unless separately covered under an optional protection plan purchased from Overland Yukon Inc. Standard insurance coverage does not include glass-only claims.

Water Damage

Damage caused by submersion, water ingress, unauthorized river crossings, flooded road travel, negligent exposure to water hazards, or preventable water intrusion is the responsibility of the Guest unless expressly covered by insurance.

Mechanical Breakdowns

If the Vehicle becomes inoperable due to mechanical failure for more than 48 consecutive hours, and such failure is not caused by Guest misuse, negligence, or breach of this Agreement, Overland Yukon Inc. may provide a rental credit equal to the affected downtime period. No additional compensation shall apply.

Vehicle Substitution

Overland Yukon Inc. reserves the right to substitute an equivalent or comparable vehicle where necessary due to maintenance, breakdown, operational needs, or unforeseen circumstances. No refund or additional compensation shall apply solely because of substitution.

Loss of Use

The Guest may be responsible for reasonable loss of rental income during repair periods where damage results from negligence, misuse, prohibited conduct, breach of this Agreement, uninsured causes, or excluded losses.

Diminished Value

Where permitted by law, the Guest may be responsible for diminished value loss resulting from damage caused during the rental period where such loss is not recoverable under insurance.

Remote Highway Restrictions & Surcharges

Travel on designated remote highways, including but not limited to the Dempster Highway, Top of the World Highway, and Robert Campbell Highway, is permitted only with prior disclosure to and approval from Overland Yukon Inc.

These routes are remote gravel highways involving elevated wear, terrain hazards, and increased operating risk. Additional road-use surcharges apply and must be added to the rental prior to travel. Failure to disclose travel on these routes may result in retroactive surcharge billing, denial or limitation of insurance coverage where applicable, and full Guest responsibility for resulting damage or losses. Travel on these roads is undertaken entirely at the Guest’s own risk.

Cleaning Requirements

Vehicles must be returned in clean condition. This includes removal of garbage and personal belongings, emptying coolers of food, and returning the exterior in reasonably clean condition, including pressure washing where required. Cleaning fees may apply where the Vehicle is returned in unsatisfactory condition.

Smoking & Pets

Smoking of any kind is strictly prohibited in all vehicles, rooftop tents, and equipment. Pets and animals are not permitted unless expressly authorized in writing. Cleaning, deodorizing, detailing, repair, and restoration charges will apply where evidence of smoking or animals is found.

Mileage

Rentals include 200 kilometers per day. Additional mileage beyond the included allotment is charged at $0.40 per kilometer.

Traffic Offenses

The Guest is solely responsible for all traffic violations, parking tickets, tolls, penalties, fines, impound charges, and related administrative costs incurred during the rental period. Overland Yukon Inc. may charge an administration fee for processing such charges.

Add-On Equipment

All rented accessories, add-ons, supplemental equipment, and optional rental items must be returned in the same condition received. Lost, stolen, missing, or damaged items will be charged at full replacement cost.

Return of Vehicle

The Guest must return the Vehicle at or before the agreed return time and to the agreed drop-off location stated in the Rental Agreement. The Vehicle must be returned with all tires, tools, accessories, modifications, and rented equipment in the same condition as received, subject to ordinary wear and tear. Unauthorized return to another location may result in recovery and transport charges.

Late Returns

Late returns may result in additional fees. If a late return impacts another reservation, the Guest may be responsible for resulting losses or operational damages incurred by Overland Yukon Inc.

Return on Demand

Overland Yukon Inc. reserves the right to demand immediate return of the Vehicle at any time if the Guest breaches this Agreement, provides false information, creates material risk, or if continued possession presents operational or legal concern. Failure to comply may result in repossession without notice where permitted by law.

Indemnity

The Guest agrees to indemnify, defend, and hold harmless Overland Yukon Inc., its owners, employees, agents, affiliates, successors, and assigns from and against any claims, liabilities, damages, losses, costs, and expenses arising from the Guest’s rental, possession, operation, misuse, or return of the Vehicle, except where prohibited by law.

Limitation of Liability

To the fullest extent permitted by law, Overland Yukon Inc.’s total liability arising from any rental, claim, or dispute shall not exceed the total rental amount actually paid by the Guest.

Guest Property

Overland Yukon Inc. is not responsible for loss, theft, or damage to personal belongings left in or transported in the Vehicle. Guests are encouraged to maintain their own insurance coverage for personal property.

Claims Limitation

Any claim arising from the rental must be submitted in writing within 60 days of the end of the rental period. Failure to provide notice within this period may bar the claim to the extent permitted by law.

Privacy

The Guest acknowledges that Overland Yukon Inc. collects, uses, stores, and may disclose personal information for purposes related to rental administration, payment processing, customer service, legal compliance, debt recovery, insurance claims, and operational communications.

Governing Law

These Terms & Conditions and all rental agreements are governed by the laws of Yukon Territory, Canada. Any disputes shall be subject to the jurisdiction of the courts of Yukon Territory unless otherwise agreed in writing.